FAQs
Frequently Asked Questions
How long does windshield replacement take?
Most windshield replacements take 60 to 90 minutes. However, safe drive-away time depends on the adhesive used and weather conditions.
Our technician will tell you exactly when your vehicle is safe to drive.
Can I drive immediately after windshield replacement?
No. Your vehicle must sit for a safe drive-away time (SDAT).
Driving too soon can affect proper bonding. Therefore, we always provide clear instructions before you leave.
Do you offer a warranty?
Yes. We give a lifetime guarantee on workmanship against defects and leaks. We provide free quotes for all auto glass needs.
Does insurance cover windshield replacement?
In many cases, yes. Comprehensive coverage typically includes auto glass repair or replacement.
We work directly with insurance companies to make the process simple. However, coverage depends on your specific policy.
Will my insurance rates go up?
Most comprehensive glass claims do not increase premiums. However, your insurance provider determines rate adjustments.
Do you offer mobile auto glass service?
Yes. We provide mobile auto glass service throughout Winston-Salem, Clemmons, Kernersville, Lewisville, and nearby areas.
We can replace your windshield at your home, office, or job site.
What is ADAS calibration and is it required?
Modern vehicles use cameras and sensors mounted near the windshield. These systems power:
✔ Lane departure warning
✔ Forward collision alert
✔ Automatic emergency braking
✔ Adaptive cruise control
✔ Blind spot monitoring
If your windshield is replaced, recalibration may be required. Without proper calibration, safety systems may not function correctly.
Can a small chip be repaired instead of replaced?
Yes, if the damage is small and not in the driver’s direct line of sight.
Repairing a chip early prevents spreading and saves money. However, large cracks usually require replacement.
Do you use OEM glass?
We use high-quality glass that meets or exceeds federal safety standards.
If OEM glass is requested, we can discuss availability and pricing.
What if rust is found under my windshield?
Sometimes hidden rust is discovered after removal.
If rust is present, additional repair may be required before installation can continue. We will always discuss options with you before proceeding.
Do you work with dealerships and fleets?
Yes. We provide dealer and fleet auto glass services throughout the Winston-Salem area.
Fast turnaround and professional installation help keep your vehicles on the road.
How do I schedule service?
You can call us directly at (336) 830-8238 or fill our FREE Quote Form. We offer flexible scheduling and fast response times.